Spring water facts
What exactly is “spring water?”
The FDA defines spring water as “water derived from an underground formation from which water flows naturally to the surface of the earth.” The FDA sets stringent national standards for what qualifies as “spring water” – standards that Poland Spring® consistently meets or exceeds. Those requirements are: Spring water shall be collected only at the spring or through a borehole that taps into the underground formation feeding the spring. There must be a natural force causing the water to flow to the surface through a natural orifice. The location of the spring shall be identified. Spring water that is collected with the use of an external force, such as a pump, shall: be from the same underground stratum as the spring, as shown by a measurable hydraulic connection between the bore hole and the natural spring; have all the physical properties, before treatment, and be of the same composition and quality, as the water that flows naturally to the surface; and water must continue to flow naturally to the surface of the earth through the spring’s natural orifice. View the FDA requirements in the Code of Federal Regulations.
Is Poland Spring® Brand water really spring water?
Yes, Poland Spring® is 100% natural spring water. The FDA defines the term “spring water” and regulates the bottled water industry. More than 20 years ago, there were many debates about the proper use of the term “spring water.” The FDA resolved these debates by issuing standards for the usage of the term “spring water” in 1995 – standards that Poland Spring® is committed to upholding. Poland Spring® meets or exceeds all state regulations governing spring classification for standards of identity, as well as all federal and state regulations governing spring water collection, good manufacturing practices, product quality and labeling. Our compliance with these regulations has been demonstrated to state agencies throughout the United States in all states where Poland Spring® is sold, including Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, and Rhode Island and Vermont. Meet our carefully selected spring in Maine where out water is sourced: Visit Our Springs
How do you know Poland Spring® is spring water?
Poland Spring® is 100% natural spring water. We have numerous quality controls in place to ensure the quality and integrity of our spring water products, including: Verified testing conducted daily, weekly, monthly, and annually; Independent hydrogeological reports; Regulatory oversight; and Long-Term monitoring to verify the quality, long-term sustainability and spring profile of Poland Spring®. In fact, a recent independent investigation conducted by the law firm DLA Piper confirmed that Poland Spring® Brand 100% Natural Spring Water meets the requirements of the federal spring water identity standard. Consumers can be confident in the honesty and accuracy of the labels on every bottle of Poland Spring®. More on that investigation can be found here. For more information please refer to our Quality Report.
If Poland Spring® is 100% natural spring water, why are you involved in a lawsuit?
This lawsuit seems to be an attempt to rehash an old debate about the proper use of the term "spring water". That debate was resolved in 1995 when the U.S. Food & Drug Administration (FDA) issued stringent standards for spring water – standards Poland Spring ® consistently meets or exceeds. We work hard to ensure the quality and integrity of our spring water products, earn our consumers trust and uphold the 170-year history of the Poland Spring ® brand. We are confident in our legal position and the judges decision on May 17, 2018 to grant our motion to dismiss is proof of that. Click here for more information.
Are consumers being misled into thinking all Poland Spring® water comes from one spring?
No, every bottle of Poland Spring® clearly identifies the location of its spring water sources, which are all located in Maine. For more than 170 years, Poland Spring® has proudly delivered great tasting spring water from Maine to millions of people in the Northeast. As popularity of our great tasting water grew, we added sources that shared the same geology and characteristics as our existing springs to match the quality and taste consumers expect from our Poland Spring® brand. Today, we source our water from eight different natural springs in Maine. Having more than one source allows us to meet consumer demand while protecting all of our spring water sources for long-term sustainability. Meet our carefully selected spring in Maine where out water is sourced: Visit Our Springs
Have the plaintiffs been defrauded or damaged by fraudulent labeling or marketing?
No, Poland Spring® meets the long-established FDA regulations defining spring water, all state regulations governing spring classification for standards of identity, as well as all federal and state regulations governing spring water collection, good manufacturing practices, product quality and labeling. Consumers can be confident in the honesty and accuracy of the labels on every bottle of Poland Spring®, and that Poland Spring® is just what it says it is – 100 percent natural spring water. Meet our carefully selected spring in Maine where out water is sourced: Visit Our Springs
Is Poland Spring® water safe to drink?
Yes, Poland Spring® meets stringent FDA standards of quality requirements for spring water. We pride ourselves on producing a safe product that goes through three levels of safety measures to uphold our high standards of quality: glacial filtration, investment in our sources, and a multi-barrier approach to quality.
Poland Spring® has been involved in similar lawsuits previously. Why are you continually the target of such complaints?
While we cannot answer with certainty, the claims made in this lawsuit are without merit and an obvious attempt to manipulate the legal system for personal gain. We are highly confident in our legal position and will vigorously defend ourselves against the frivolous claims in this lawsuit.
Why didn’t you reach a settlement?
Poland Spring® meets the long-established FDA regulations defining spring water, all state regulations governing spring classification for standards of identity, as well as all federal and state regulations governing spring water collection, good manufacturing practices, product quality and labeling. We are highly confident in our legal position and will defend ourselves against the baseless claims in this lawsuit.
What are the Poland Spring® sparkling water ingredients?
Poland Spring's sparkling water ingredients include natural spring water, real fruit flavors, and refreshing bubbles. That's is, nothing else.
What are the Poland Spring® sparkling water flavors?
Poland Spring® sparkling natural spring water comes in a variety of flavors flavors including unflavored. Some of the flavors are Lively Lemon, Zesty Lime, Triple Berry, and Raspberry lime. Take a look at all Poland Spring sparkling water flavors.
Sourcing our springs
Where does Poland Spring® water come from?
Poland Spring® Brand comes from carefully selected natural springs in Maine.
Is bottled water regulated?
Are there breathtaking views in Acadia National Park? The answer to both questions is yes! Bottled water is regulated, quite rigorously, in fact. The FDA’s regulations for bottled water are equally as strict as the EPA’s regulations for tap water, if not more strict. We test our water up to 60 times more often than most municipal water. The way we see it, better standards mean fresher tasting water. Hence why we test each bottling line 250 times annually.
What about bottled spring water for people who don’t live in Maine or the Northeast?
We don’t bottle Poland Spring® Brand 100% Natural Spring water outside of this great region of ours. But hey! You can always stock up anytime you’re in the Northeast.
The Mountain springs
What is Poland Spring® water's shelf life?
For the best taste, freshness, and quality, we recommend drinking our individually sized bottles as soon as possible. Most of Poland Spring's® water has a shelf life of 18 months. Each of our bottles has a “Best By” date one inch above or below the label.
What’s the best way to store Poland Spring® products?
Hiking on Sugarloaf Mountain? Strolling down Broadway? Sitting in your own home? One great thing about our bottled water products is that you can take them just about anywhere. But keep in mind that they should be treated like food products. Store them at a moderate temperature and keep away from detergents, cleansers, car supplies and other strong-smelling products or chemicals. Sounds like common sense, right? (We thought we’d mention it just in case.)
How can I obtain the Poland Spring® water quality report?
For a water quality report, call 1-800-477-7464 or visit our website to view Poland Springs water quality report.
How do you uphold the quality of your bottled water?
We put our bottled spring water through a 10-step quality control process (that’s right — 10 steps!). We check the quality of our water and packaging to ensure they meet our high standards. To see the specifics, check out our Water Quality Report.
What’s the difference between purified and spring water?
Spring water comes from naturally occurring springs that flow to the earth’s surface. Purified water, on the other hand, can come from municipal or spring water supplies, and then undergoes reverse osmosis (meaning natural minerals are added back to the product for consistent taste).
What is the pH of Poland Spring® water?
Poland Spring® 100% natural spring water can range in pH level from 6.6-8.2. We source from carefully selected springs across the Northeast, so each bottle of Poland Spring Natural Spring Water may have a variance in pH. Learn more about Poland Spring springs sources.
Is Poland Spring® Water filtered?
It certainly is. Poland Spring® Natural Spring Water also uses not one, not two, but a 10-step quality process. It’s just one of the ways we make sure we’re bottling the best spring water we can.
What’s the difference between tap water and spring water?
Tap water comes from a municipal source and then flows directly through your faucet. Spring water is collected from a naturally occurring spring source (just like these springs where we source Poland Spring Natural Spring Water). It contains all the naturally occurring minerals of the spring, giving it that pure, clean taste.
Is Poland Spring® tap water?
Poland Spring® is a spring water as defined by the FDA, not tap water. It is spring water which comes from naturally occurring springs that flow to the earth's surface.
Does Poland Spring® water have fluoride?
Poland Spring® does not have detectable levels of flouride.
Is Poland Spring® water purified?
Poland Spring® is a spring water as defined by the FDA. It is spring water which comes from naturally occurring springs that flow to the earth's surface.
Are plastic bottles still safe if exposed to extreme temperatures?
How extreme are we talking here? Like any other food product, bottled water should be stored at a moderate temperature — we don’t recommend leaving them out on the basketball court all day in the heat of summer (who wants to drink hot water, anyway?). With that in mind, PET plastics are fully approved by the U.S. Food & Drug Administration (FDA) for food and beverage storage and are entirely safe.
Are Poland Spring® plastic water bottles BPA free?
All Poland Spring® bottles are made from either PET or rPET plastic and comply with FDA regulations.
Is Poland Spring® Brand 100% Natural Spring Water safe?
Absolutely. We pride ourselves on producing a safe product that goes through three levels of safety measures to uphold our high standards of quality: Glacial filtration — The unique characteristics of Maine geology, with fine sand and gravel aquifers, provide one of the most unique natural water purification systems in the world. Investment in our sources — We lead the industry in our financial commitment to find, scientifically test, monitor and responsibly manage sources and their surrounding watersheds. A state-of-the-art, multiple-barrier approach to quality — From source to bottle we use precise filtration and sanitation methods in all of our bottling lines. Our testing standards must meet or exceed those set by the FDA and the U.S. Environmental Protection Agency. Our technicians test the product 250 times annually — first when it’s drawn at the source, then when it arrives at the plant and during the bottling process and before it is shipped to the market. Our use of tamper-evident packaging provides further assurance for consumers.
Are Poland Spring® water bottles recyclable?
Yes, all of our single serve bottles from the 8 fluid ounce to the 2.5 gallon sizes, are recyclable. Our 3-gallon and 5-gallon bottles are returned to us, washed, sanitized and refilled by us about 20 times before they too are recycled.
What are the sizes of Poland Spring® water bottles?
Poland Spring ® is available in a variety of sizes and bottles to match your needs, including 100% recycled & recyclable bottles (8 fl oz, 12 fl oz, 16.9 fl oz, 20 fl oz, 700mL, 1L, 1.5L), and reusable & refillable bottles (5-gallon).
How many ounces are in a Poland Spring® water bottle?
Poland Spring® Brand's most popular size is our half-liter bottle which contains 16.9 fluid ounces. Take a look at our product sizes to match your needs
Donations, discounts and delivery
Can I request a sponsorship or donation?
You certainly can. Send us your sponsorship or donation request. We consider requests very carefully, and as a rule, we’re only able to consider proposals 45 days in advance of your opportunity. If it’s submitted within the time frame, we’ll look it over and respond to your request within 45 days. Please note that we receive hundreds of requests for support each year and are unable to fund every request.
How can I obtain coupons for your products?
We do offer deals from time to time to get our water to more customers in need of refreshment. So be on the lookout — check your local circulars or visit store shelves.
Can I have Poland Spring® Brand water delivered to my home?
Why, sure you can — if you live in our delivery area! We’ll gladly deliver the goods right to your doorstep (or stoop, or houseboat). Just head to ReadyRefresh — our very convenient delivery service — or give us a call at: 800-274-5282 to see if you’re in our delivery area. We hope to make your abode part of our route very soon!
Where can I buy Poland Spring® water?
Poland Spring® Brand products are conveniently available online or at a retailer near you. Explore where to buy Poland Spring products to learn more.
Where can I buy a Poland Spring® 5 gallon water jug?
You can have Poland Spring® Brand 100% Natural Spring Water delivered straight to your door. Visit ReadyRefresh to sign up for water delivery.
Where can I get Poland Spring® water coupons?
We do offer deals from time to time to get our water to more customers in need of refreshment. So be on the lookout check your local circulars or visit store shelves.
Where does Poland Spring® sparkling water come from?
Poland Spring® sparkling water is made with 100% natural spring water from Maine from carefully selected springs. Learn more about our spring sources.
Is still water a better choice for hydration than sparkling?
The adult human body is made up of roughly 60% water, so it’s important to replenish water that is lost naturally throughout the day as we sweat, visit the restroom, and even breathe. All fluids can help maintain a proper water balance in your body, but water — still or sparkling — does so without providing extra calories or added sugar, so it’s a great idea to make it your first choice for daily hydration.
Is Poland Spring® Brand Sparkling Water naturally sparkling water?
No, it is not (we add carbonation to the spring water ourselves). But if you ever come across a naturally carbonated spring, let us know. That would be something to see!
What’s the best sparkling water flavor?
Favorite flavor? We can’t decide — we enjoy them all! And you can, too. Head on over to our product page, and see our great selection of refreshing, fizzy goodness.
Is sparkling water the same as carbonated water?
Yep — the very same! We add carbon dioxide to our natural spring water.